Our Website Policies
The term Merxsource or `us` or `we` refers to the owner of the website. The term `you` refers to the user or viewer of the website.
1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2 Neither Merxsource nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and Merxsource expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3 Your use of any information or materials on this website is entirely at your own risk, for which Merxsourceshall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
4 This website contains material which is owned by or licensed to Merxsource . This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5 Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
6 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). Merxsourcehave no responsibility for the content of the linked website(s).
7 You may not create a link to this website from another website or document without Merxsource's prior written consent.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Refunds, Returns, and Cancellation policy
Customer satisfaction is paramount at Merxsource
If for some reason you are not completely happy with your purchase of cosmetic and skin care product, please return your unopened products within 15 days from the date of the sales receipt of products for a full refund. There are no exceptions. Due to the nature of the product, we cannot issue a refund or credit on any goods that have been opened/used, or if the UPC code has been removed from the packaging.
We do offer samples of all our makeup and skin care products, so that you may try the products before purchasing full size. Samples cannot be returned or exchanged.
On unused non-cosmetic and non-makeup products, we have a 30 day return policy from the date of the sales receipt. A 15% restocking fee will be applied to all return shipments and unused products that are confirmed to be in saleable condition. We only offer product replacement on your return or credit only. There are no exceptions.
The customer is responsible for any shipping charges on returned goods (even in cases when customer have refused delivery) unless the item(s) being returned are as a result of an error on behalf of theconservatorie.com. Otherwise, the return shipping and handling charges are not refundable. Your return will be processed promptly upon its arrival. You will be notified of your refund status via email.
To qualify for a refund, you must contact us at firstname.lastname@example.org to complete a refund request form so we can provide you with a refund authorization number (RA#). Your return package should include the RA#, along with a photocopy of your original invoice and the item you would like to return. Please pack the contents carefully to avoid damage and retain a copy of the invoice for your records. To protect you from package loss and to ensure prompt delivery, we recommend shipping your return package via Postal Service, insured Parcel Post or courier service. Please retain receipts and tracking information for your records.
All approved refunds are credited back to the original credit card on which the order was purchased. Please allow at least two billing cycles from the date of return for us to issue a credit card credit.
Mail your return to:
Merx Global Holding Group Limited
Attn: Refund Department
Any order may be cancelled prior to shipment by emailing us at email@example.com
The information contained in this website is for general information purposes only. Although the information at this website is presented in good faith and believed to be correct, Merxsourcemakes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Use of this site and the information therein is at the user's sole risk.
In no event will Merxsourcebe liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data, loss of profit, loss of contracts, goodwill, information or profits arising out of, or in connection with, the use of this website or any linked websites.
Through this website you are able to link to other websites which are not under the control of The Conservatorie. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.
Material on this website, including text and images, is protected by copyright law and is copyright to Merx source unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. All intellectual property rights in relation to this website are reserved and owned by Merx source .
Every effort is made to keep the website up and running smoothly. However, Merx source takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.